Are there any extra charges on template messages?
The price of each delivered Templated Message is based upon the country code of the message recipient and the volume of Templated Messages delivered in a calendar month to a given country or region, please click here for more pricing details.
Please refer to the below price plan as of 24 June 2021. Please contact Stella support (support@stellabot.com) for more pricing details.
WhatsApp Deposit Top-up Settings
If you would like to send a template message, please add a deposit to your account. To check the price of the template message, please refer to here.
1. Go to Settings and select Subscription in Billing
2. Click Top-up Settings
3. Select your deposit amount and click Confirm
Please note when the deposit drops below 20% of the beginning deposit, a fixed amount of deposit will be made automatically to ensure the continuity of your service.
Related Articles
Why does it say I have reached the limit even though I haven't sent 1K template messages today?
This is because WhatsApp uses 24 hours of incoming and outgoing messages to calculate the limit, so the number of messages that can be sent will be different for each time period. It does not reset at a certain time of the day.Why is my WhatsApp template being rejected?
Below are some reasons that your WhatsApp Template Message is being rejected: 1. Formatting is incorrect 2. The message template(s) contain content that violates WhatsApp’s Commerce Policy 3. The message template(s) contain content that violates ...Why the sample WhatsApp Template Messages are not able to be deleted in Stella?
This is expected behavior where the sample template message of Embedded Signup cannot be deleted.What is a template message?
Templated Messages Message Templates are message formats for common reusable messages a business may want to send. Businesses must use Message Templates to send notifications to customers. This allows a business to send just the template identifier ...Can we send out custom template in sandbox?
Yes, you could create and send out a custom template (not the sample template provided by WhatsApp) with a sandbox number. In order to send Templated Messages on WhatsApp, you must first submit the message content to the WhatsApp team for approval on ...