Can we change the App Name (Stella) in Slack?
The app/ bot name cannot be changed if you have subscribed to our Stella Slack App.
You can only change the app name if the app is owned by your team (custom app).
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How to change Channel Name?
1. Go to Channels 2. Edit your channel 3. You could change your channel name and despscription in the Channel Info
How to change our Organisation Name?
Please submit a ticket to our Support team here if you would like to change your Organisation Name. You could find the Organisation Name and ID in the Settings.
How to get an access token for my custom app?
Our Standard Procedure will show you a step-by-step guideline on how to get an access token for your custom app. It will also highlight tips you should pay attention to during your chatbot building journey. For more details, please click here.
Can I change the WhatsApp number before Deployment?
Yes, you can change the number before the deployment. If your WABA is created with embedded signup, you should be able to access the WhatsApp Manager. Click the "Add Phone Number" on the top right corner to add the new number with the same display ...
Why does Stella always invite me to the Slack channel?
If you are the Slack admin who connects the bot in Stella, you will be automatically invited to all the channels for checking the LiveChat conversation and using your token to archive the channel. To prevent this, you could create another user to ...