Can we copy the tree settings from other trees?

Yes, you could click the "Copy from..." in the Tree Settings in the channel and select a tree to copy the settings.

• Related Articles

• What is the difference between duplicate and import trees?

  The duplicated tree will share all the same triggers/ actions/ responses with the original tree. Please click the "Save as" button when saving a new component to prevent making changes to the original tree. Export and import will create trees with a ...

• Why couldn't my Slack channel receive the ticket?

  Please check if you completed the following steps: If you are using your own Slack app, please check if all permissions are selected in Slack. Please check if the Stella app added the Slack ticketing channel and the label in the preaction matches ...

• Is there any non office hour setting?

  Toggle off the master switch button in the Channel to switch off the flow. You could use this setting to send non-office hour messages to your users. Please see the related documentation here. 

• When I would like to import a Tree to the Tree Manager, what is the use of the prefix?

  The prefix is added to each node/ response/ action/ trigger for users to differentiate the import tree from the original tree.  You may view documentation on importing trees by clicking here. 

• Can I apply my conversation trees on more than one Facebook page via Stella?

  Yes, you could use the same tree you have built on Stella to other Facebook channels. Please go to your channels and select the trees in the drop-down menu.