Can we send 2 images in the WhatsApp template?

No, you could only include 1 image or media in a WhatsApp template. Please either use a Media ID or URL to send a media, no need to fill in both fields. 

Please refer to our documentation here on how to submit a WhatsApp template message.

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• How to get the id if sending a media template via API?

  The "id" is for the image using media ID, you will need to upload the media to WhatsApp to get the attachment ID first and send then media with ID. The attachment id can be used for a template or normal message. 1. You could upload the file to get ...

• How do we set up multimedia (Video/Image/Document) in WhatsApp template?

  You could select Media in the Header when you are creating a WhatsApp template in Channels.  Please also select a media type and add a sample for WhatsApp approval. Please refer to our documentation here on how to submit a WhatsApp template message.

• Can I send stickers with WhatsApp?

  Yes, you can send stickers with WhatsApp. 1. Upload a .webp sticker file via our Attachment ID uploader. Then, copy and save the media id. 2. Go to the Advanced section of a response 3. Put the below code in a Response Object: {   "type": "STICKER", ...

• Is it possible to send media files like image on HSM (Highly Structured Messages/ Templated Message)?

  Yes, it is possible to send an image on HSM. Follow this guide to get the media message approved and click here to submit your message template after choosing your channel.

• Can we send out custom template in sandbox?

  Yes, you could create and send out a custom template (not the sample template provided by WhatsApp) with a sandbox number. In order to send Templated Messages on WhatsApp, you must first submit the message content to the WhatsApp team for approval on ...