Do I need to save the WhatsApp number before sending message to the business account?

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• I have a smartphone with the phone number assigned to WABA. Do I have to keep this device connected or online? Does WhatsApp check that the line is active? Can I switch off the device and have the Stella chatbot still work?

  If you have registered a phone number with WABA (WhatsApp Business API) in Stella, there is no need for the use of a device as there is no interface for WABA. Also, if you have registered a phone number with WABA. that number could not be used on any ...

• Can we reuse the phone number previously submitted to WABA for our personal WhatsApp or WhatsApp business account?

  Yes, please find the process of offboarding a phone number: If the number is registered with the embedded signup: 1. Head to the WhatsApp Business Account in Facebook Business Settings Page  2. Select the WhatsApp account that is tied to the phone ...

• What is the phone number limit for a WABA?

  By default, you can register 25 phone numbers per WhatsApp Business Account.

• How should I choose a phone number for WhatsApp?

  You must use a valid phone number and include the country and area code. The phone number must be able to receive calls or SMS for account verification. There are 3 types of eligible phone numbers: - Landlines - Cell phones – can be used as long as ...

• How to migrate a phone number to a different WABA?

  If you would like to use the same phone number with another WABA, you could request a phone migration to our Support team. (This only applies for migrating the phone number from another BSP to Stella) Please note we could only migrate the number to a ...