Does web chat support wrapping text automatically on a small screen?
Does web chat support wrapping text automatically on a small screen?
No, currently the display would not wrap text automatically when showing on a small screen for webchat because we could scroll the screen to see the remaining part of the response.
You may set up the persistent menu under the Platform section in each channel. Please refer to our documentation for details. Please note that only Web Chat and Facebook Messenger support the persistent menu.
You can set up a global node, which has a higher priority than the other nodes. (Stella adapts an inverse scale to determine the priority: as the value increases, the priority becomes lower. In other words, any nodes with a value of -1 will have a ...
Customer support/ care messages consist of two types of messages, the User-Initiated Messages, and the Business-Initiated Messages. Please click here for more details.
When WhatsApp users do not initiate a message or it has been over the 24 hours window, businesses can only send approved template messages to users (via Stella push panel or Stella API). The costs vary by country. For text messages, you can only can ...
You could add the greetings option in the body script to open the webchat. Our Radiate.js documentation will guide you through creating different interactions between your web and the webchat. Please refer to the documentation here for more details.