For each comment reply entry trigger, a Facebook post ID is required. If so, is it required to build a new set of tree nodes and global nodes for each Facebook Page?

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• What are possible causes of the Facebook post Comment Reply function not working?

  There are a few possibilities that might cause the comment reply function not working properly: If a global node for comment reply entry was created. If redirect is toggled on for the comment reply tree node in the global node. The wrong post ID is ...

• Why is there no member tag record in the Member page after adding member tag to the node?

  If you would like to track the user with the member tagging function, please add the member tag to the node after the chatbot is activated. For example, if you are using a comment reply chatbot for a Facebook post, the first tree node (the one with ...

• Why would the chatbot be triggered when I have set the message tree without activating specific nodes (e.g. seeing untick boxes)?

  If you have selected global nodes in the Channel, it means that those global nodes will be triggered across a channel. If the users have entered a tree already, the chatbot will match all the global nodes in that tree and they will be triggered ...

• What is Trigger?

  A Trigger is a way to notify a node to send its response message. With the right trigger, the end user can enter the right node in a conversation flow. In general, a node can be matched by computing its trigger in the following ways: ...

• I have set more than one response in my comment reply. But I can't receive all the responses in my inbox. Why is that?

  You may only send 1 response to the user's inbox for each Facebook comment reply chatbot flow. The supported response types include:  "Private Reply" "Quick Replies" "Text" "Button" "Carousel" "Media" "Image" "Audio" "Video" "File" Please refer to ...