How many buttons can I have in the persistent menu?

You can have a maximum of 20 buttons for the Facebook persistent menu. However, there is no limit for Webchat.

You can update your persistent menu in the Platform section of your Channels.

Please click here for more details on the persistent menu.

• Related Articles

• What is the persistent menu?

  The Persistent Menu is a navigation menu located right next to the typing area to help users more easily access your chatbot’s functionality throughout the conversation. See more details here.

• How can I set up the persistent menu?

  You may set up the persistent menu under the Platform section in each channel. Please refer to our documentation for details. Please note that only Web Chat and Facebook Messenger support the persistent menu.

• Where can we edit the Webchat menu bar at below?

  You could update the persistent menu for webchat in the webchat platform page.  Please refer to the persistent menu documentation for more details.

• What are Reply Buttons?

  Reply Buttons are one of the interactive messages that allow the users to respond quickly by providing buttons to click on. Users cannot select more than one option at the same time from buttons, but they can go back and re-open a previous message. ...

• I added a number of the broadcast groups, but it only displays 5 groups, is there any group limit for using the transfer function?

  Yes, there is a maximum limit of 5 buttons for Slack.