How to buy and add a new WhatsApp channel?

How to buy and add a new WhatsApp channel?

If you would like to buy and add a new WhatsApp number, please edit the number of WhatsApp pending channels on the subscription page:
1. Go to Settings and select Subscription in Billing
2. Click Change Subscription

3. Edit your pending WhatsApp channel amount in the Additional Items section and click Confirm
4. Go to Channels and start the setup with the new WhatsApp channel.

Please refer to the documentation here for more details.

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