How to change plan?

How to change plan?

If you would like to change your plan or subscription, please edit on the subscription page:

1. Go to Settings and select Subscription in Billing



2. Click Change Subscription and click Confirm after selected the new plan



  1. If you switch from the on-demand plan to the reserved plan, the changes will be effective immediately
  2. If you switch from the reserved plan to the on-demand plan, the changes will be effective starting the next month
For more details on the plans, please click here.

    • Related Articles

    • Could I switch my plan anytime?

      Yes, you can. If you switch from the on-demand plan to the reserved plan, the changes will be effective immediately.  However, if you switch from the reserved plan to the on-demand plan, the changes will be effective starting the next month.  For ...
    • How to add/ change credit cards?

      You could add and change your credit card in the Subscription Settings. 1. Go to Settings and select Subscription in Billing 2. Click "+ Add Card" in the Payment Method section 3. Add Credit Card and Billing details and click Confirm 4. Change your ...
    • What is the difference between On-Demand and Reserved plans?

      On-Demand plans Enjoy pay-as-you-grow on monthly active users, you will only pay according to the number of Monthly Active Users (MAUs) of your chatbots. Reserved plans Pick a reserved plan to enjoy the discounts, you will pay according to the price ...
    • How to change Channel Name?

      1. Go to Channels 2. Edit your channel 3. You could change your channel name and despscription in the Channel Info
    • How to change our Organisation Name?

      Please submit a ticket to our Support team here if you would like to change your Organisation Name. You could find the Organisation Name and ID in the Settings.