How to connect Slack (public app) to Stella?
For connecting Slack public app, please follow the steps below:
1. Go to Channels
2. + New Channel
3. Channel Info: Input Name
4. Platform: Select Slack and Connect your Slack account
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Can we change the App Name (Stella) in Slack?
The app/ bot name cannot be changed if you have subscribed to our Stella Slack App. You can only change the app name if the app is owned by your team (custom app).Why does Stella always invite me to the Slack channel?
If you are the Slack admin who connects the bot in Stella, you will be automatically invited to all the channels for checking the LiveChat conversation and using your token to archive the channel. To prevent this, you could create another user to ...How to connect LUIS to Stella?
Our Standard Procedures will show you a step-by-step guideline on how to connect LUIS to Stella. It will also highlight tips you should pay attention to during your chatbot-building journey. For more details, please click here.How to connect Dialogflow to Stella?
Our Standard Procedures will show you a step-by-step guideline on how to connect Dialogflow to Stella. It will also highlight tips you should pay attention to during your chatbot-building journey. For more details, please click here.Why can't I find my Slack channel in the Broadcast Group?
Please check if the Stella app has been added to the Slack ticketing channel. Click here for more details.