I cannot verify the WhatsApp number. How do I resolve this?

• Related Articles

• How does WhatsApp verify the number?

  WhatsApp will deliver registration codes via SMS or voice call. You will need to pick a different phone number if your phone number cannot be reached by either voice or SMS.

• Could I register our existing number of WhatsApp Messenger App or WhatsApp Business App to official WhatsApp Business API?

  Yes, but you need to delete all the related WhatsApp services to this number before submitting API registration. Please manually export the conversation and contacts from the WhatsApp account before deletion. To delete your account 1. Open WhatsApp. ...

• I have a smartphone with the phone number assigned to WABA. Do I have to keep this device connected or online? Does WhatsApp check that the line is active? Can I switch off the device and have the Stella chatbot still work?

  If you have registered a phone number with WABA (WhatsApp Business API) in Stella, there is no need for the use of a device as there is no interface for WABA. Also, if you have registered a phone number with WABA. that number could not be used on any ...

• Can we reuse the phone number previously submitted to WABA for our personal WhatsApp or WhatsApp business account?

  Yes, please find the process of offboarding a phone number: If the number is registered with the embedded signup: 1. Head to the WhatsApp Business Account in Facebook Business Settings Page  2. Select the WhatsApp account that is tied to the phone ...

• How to migrate a phone number to a different WABA?

  If you would like to use the same phone number with another WABA, you could request a phone migration to our Support team. (This only applies for migrating the phone number from another BSP to Stella) Please note we could only migrate the number to a ...