I have already connected WhatsApp Business API with Stella, but how can I connect to a Facebook Page?

Customers can only add a new WhatsApp Business number (with the Business App) in Facebook Business, but not WhatsApp Business API (WABA).

Since you have already created WABA, please connect the WhatsApp Business API number to the Facebook page instead.

Your WhatsApp number will receive a confirmation code sent from Facebook and you could check the code in the conversation history in Stella.

For more details, please click here for the Facebook reference link.

• Related Articles

• What is WhatsApp Business API?

  WhatsApp Business API allows medium and large businesses to communicate with their customers at scale. Using the API, businesses can connect thousands of agents and bots to interact with customers programmatically and manually. You could check out ...

• How to create a Facebook Page for testing my chatbot?

  To create a Facebook Page for testing my chatbot: Go to facebook.com/pages/create. Click to choose a Category. Fill out the required information. Click Create Page. 5. After creating a Facebook testing page, you could follow the guide here to connect ...

• Can you call the WhatsApp number that's already registered to use WhatsApp Business API?

  No. If you place a WhatsApp call to a number using the WhatsApp Business API, it will appear to be invalid as the screenshot below.

• Why have my advertising campaigns for WhatsApp disappeared and unable to link it again in Facebook after integration with WABA?

  Since you have integrated the number with WABA, that number is no longer available with the WhatsApp Business App. Please connect the WhatsApp number to the Facebook page again and set up a new campaign with the selected WABA in Ads Manager. Please ...

• What countries can I reach with the WhatsApp Business API?

  WhatsApp Business API allows you to reach just about every country in the world, all WhatsApp-enabled phone numbers have the ability to communicate with WhatsApp end users in any supported country. This is enabled by default, without the need to ...