My verification link is expired. How long it takes to expire the link?
The token will expire 24 hours after the user receives the verification email. Please resend the verification email again to get a new link.
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We have been waiting for a long time to be approved on Facebook Business Manager (FBM), what can we do?
If your Facebook Business Manager (FBM) review has been waiting for a long time, please submit a ticket to contact Stella Support with a screenshot to check the review status with Facebook. Please login to the Facebook security center ...What is two-factor verification?
You may use two-factor verification to add an extra layer of security to the WhatsApp Business API Client. When you have two-factor verification enabled, any attempt to register your phone number on WhatsApp must be accompanied by the six-digit PIN ...What can I do if the business verification shows "The business is not currently eligible for business verification"?
Please try to fill in all the App info in Setting-Basic and see if the verification is accessible. The App Namespace is the short app name appended to apps.facebook.com (e.g., https://apps.facebook.com/YOUR_APP_NAMESPACE).How can I link a Facebook Page to an Instagram Business account?
If your Instagram Account is using Instagram's professional tools, you can refer here to connect your Facebook Page to your Instagram Business account.Why there is no "two-factor verification" field for my WhatsApp number in Stella?
Please check if the WhatsApp number is still in sandbox mode. Stella only allows adding the Two-factor verification (2FA) if the number is live. Please click here to check more details on how to change a sandbox number to a live number.