What can I send to users when they mention us in their Instagram story?
You may only send 1 response to user for each story mention reply.
The supported response types are:
- Text only
- Text with Quick Replies
- Image only
- Sticker
Related Articles
Can we check if the story mentions have tagged us?
Yes, you could go to the member's conversation history and click to view the story mentions to see if it tagged your Instagram account.Why the "quick replied" response on IG message can only shows on mobile app instead of web?
Currently, certain features are only supported in the Instagram app, but are not available on desktop, Quick Replies is not available on desktop now. Please find the Facebook documentation about IG quick replies here.Why some response type (i.e.list) in IG is not working?
The list response is not supported in Instagram. Please note different messaging platform supports different types of messages, you could refer to the Instagram documentation here for all supported response type.Can we send push to users on Instagram?
Currently, Instagram does not support sending push messages to users. However, you can add a live chat system to your Instagram and interact with users in that way.Is it possible to deploy a list of Facebook users to Stella for sending push messages?
Yes, it is possible. You may send a list of PSID (page-scoped ID) of the Facebook users to Sanuker. We will create an audience on Stella Push Panel for your use. Once the custom audience list is created, you may send a push message to these users. If ...