What do the grey or green ticks represent in the conversation history for WhatsApp?

One grey tick means the message has been delivered and two green ticks mean the message has been read.

Please note if the user turned off the Read Receipts in WhatsApp Privacy settings, we will not able to show the read status (two green ticks).

Delivered

Read

Also, if you sent a WhatsApp message to the number over the 24 hours window, the message will not be sent and there will be an error as shown below in the conversation history.

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