What is the difference of message status (sent /delivered /read)?
sent
- Message sent by your business was received by the server.
delivered
- Message sent by your business was delivered to the user's device.
read
- Message sent by your business was read by the user.
- read notifications will only be available for those users that have read receipts enabled. For users that do not have it enabled, you will only receive the delivered notification.
- For a status to be read, it must have been delivered. In some scenarios, such as when a user is in the chat screen and a message arrives, the message is delivered and read almost simultaneously. In this or other similar scenarios, the delivered notification will not be sent back, as it is implied that a message has been delivered if it has been read. The reason for this behavior is internal optimization.