What is the Metadata in Channel?

What is the Metadata in Channel?

The Metadata in Channel (Channel-wide Metadata) is a JSON object which can be applied to all the trees in a Channel. This metadata can be a data source ID, API path for an advanced function, or even a basic greeting response. You can edit the metadata in the "Tree Settings" of a "Channel".

 

You can use the channel-wide metadata to improve the reusability and reduce the channel deployment time of a tree build. For example, if you are deploying a FAQ tree build to a new channel, you can keep the exact same tree build and simply change the data source ID in the new channel's metadata setting.


The user can apply different data source IDs in the Channel-wide Metadata for Facebook Messenger & WhatsApp. You can clearly spot out that the content is slightly different but the conversation flow is the same.




Please click here to see more details on Metadata in Channel.


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