What is the persistent menu?
The Persistent Menu is a navigation menu located right next to the typing area to help users more easily access your chatbot’s functionality throughout the conversation.
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How can I set up the persistent menu?
You may set up the persistent menu under the Platform section in each channel. Please refer to our documentation for details. Please note that only Web Chat and Facebook Messenger support the persistent menu.How many buttons can I have in the persistent menu?
You can have a maximum of 20 buttons for the Facebook persistent menu. However, there is no limit for Webchat. You can update your persistent menu in the Platform section of your Channels. Please click here for more details on the persistent menu.Where can we edit the Webchat menu bar at below?
You could update the persistent menu for webchat in the webchat platform page. Please refer to the persistent menu documentation for more details.How to install the Facebook Chat Plugin to Shopify?
1. Head to Shopify Admin Panel. 2. Head to Sales Channels. Under Online Store, click Themes to open the Themes page. 3. Below the Current Theme section, click Customize. 4. You will see a preview of the shop. Click on Theme actions. 5. In the pop-up ...How to connect Facebook channel?
Our Standard Procedure will show you a step-by-step guideline on how to deploy a Facebook channel. It will also highlight tips you should pay attention to during your chatbot building journey. For more details, please click here.