What is two-factor verification?

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• Why there is no "two-factor verification" field for my WhatsApp number in Stella?

  Please check if the WhatsApp number is still in sandbox mode. Stella only allows adding the Two-factor verification (2FA) if the number is live. Please click here to check more details on how to change a sandbox number to a live number.

• How to reset Two-step verification (2FA) with WhatsApp Manager?

  If your WhatsApp server is offline and could not disable the Two-step verification (2FA) in Stella, you could now turn off the 2FA in the WhatsApp Manager if your WABA is created via embedded signup. 1. Click the Settings of your number in your ...

• What can I do if the business verification shows "The business is not currently eligible for business verification"?

  Please try to fill in all the App info in Setting-Basic and see if the verification is accessible. The App Namespace is the short app name appended to apps.facebook.com (e.g., https://apps.facebook.com/YOUR_APP_NAMESPACE).

• My verification link is expired. How long it takes to expire the link?

  The token will expire 24 hours after the user receives the verification email. Please resend the verification email again to get a new link.

• What should I do if receiving this error: "You can only create a limited number WhatsApp Business Accounts before your business and WhatsApp account verification is complete. You can create additional accounts after you are verified."

  There could be 2 possible reasons for receiving this error: 1. You tried to create multiple WhatsApp Business Accounts under an unverified business. You can create additional WhatsApp Business Accounts only when Business Verification and WhatsApp ...