Where can I check the analytics labelling data I set in each nodes?

Go to "Dashboard" and head to the Analytics section. There, you will see the number of "count" and "unique count" under each category/action/label.

"Count" refers to the number of interactions in the corresponding node.

"Unique count" refers to the number of users who have interacted in the corresponding node.

• Related Articles

• What is analytics?

  Analytics is a function that counts the number of times users pass through a node. By creating analytics with “Category”, “Action” and “Label” on any node, you can classify and segmentize the user journey on Stella. You may visualize the analytic ...

• What is Dashboard?

  Dashboard is the section where you can find the analytics and tracking of all your chatbots and users. There are six basic reports available: ​   1.     Users Report 2.     Analytics Report 3.     Ticketing Report 4.     NLP Analytics Report 5.     ...

• Could I save any chatbot user data and create a custom report by myself?

  You could use the data source to create a report. However, this will require the creation of advanced pre-actions in each node. Please refer to the Reference documentation for more details.

• Where can I check the number of users subscribed to my chatbot?

  Go to "Dashboard" and head to the Users section. You will be able to check the total number of active or new users.

• Some analytics are not working, we cannot see the country where the users come from (it says “no relevant info”).

  The WhatsApp analytics in the Dashboard only apply to templated messages. Please click here for more details. You could check the user country by checking their external ID on the member page. (eg. 85291239132, 852 is the country code of Hong Kong) ...