Where can we find the return error if we are using API to send template messages?
You can add your webhook to the channel to receive all the events from Stella, including the return error.
Please note that the Core Version has to be v2.2 or above in order to apply webhooks.
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How to get the id if sending a media template via API?
The "id" is for the image using media ID, you will need to upload the media to WhatsApp to get the attachment ID first and send then media with ID. The attachment id can be used for a template or normal message. 1. You could upload the file to get ...What should I do if receiving this error: "Message failed to send because of an unknown error"?
It could be not enough memory and caused the server to be temporarily down. If the server is not connected in the health check, you could restart the server (after clicking Unlock) in the Stella platform, nad the Whstapp number will be back on line ...What is the Message Sending Throughput (Messages Per Second) if using Cloud API?
The Message Sending Throughput is up to 250 messages per second for Cloud API. Please click here to see more details about Cloud API.Why does it say I have reached the limit even though I haven't sent 1K template messages today?
This is because WhatsApp uses 24 hours of incoming and outgoing messages to calculate the limit, so the number of messages that can be sent will be different for each time period. It does not reset at a certain time of the day.What should I do if receiving this error: The image file format (application/octet-stream) is not supported?
The image URL format you are using is not supported, therefore WhatsApp could not load and send the image to users from the URL. Please only use a valid image URL with HTTP/HTTP.