Why couldn't I receive my image response in WhatsApp?

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• Why is there no image preview when I apply media ID/attachment ID in the response?

  Currently, Stella does not support image preview for any media uploaded from the attachment ID uploader.  You can visit here for more details about media library. 

• It takes quite a long time to upload an image. How do I upload it faster?

  You can upload your image to the Facebook server or WhatsApp Client by using the Attachment ID or Media ID. Upload the image by selecting Attachment ID Uploader on the top right corner of the bot builder.        Upload the image to the designated ...

• What should I do if the image in the response cannot be shown?

  If you are uploading images to your page by using "Attachment ID", please note that the images are exclusive to the selected page. You can upload the image onto another page if necessary.

• How to get the id if sending a media template via API?

  The "id" is for the image using media ID, you will need to upload the media to WhatsApp to get the attachment ID first and send then media with ID. The attachment id can be used for a template or normal message. 1. You could upload the file to get ...

• Why is the image message cannot be displayed with caption on Facebook?

  Image message with Caption is only available for WhatsApp. Please change to other message types for Facebook (i.e.send text + image), you could refer to the documentation here for more details.