Why doesn't the image auto-download even though it is enabled in the WhatsApp settings?

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• Why couldn't I receive my image response in WhatsApp?

  1. Check the image type: the image must be a valid image file format, such as .jpeg and .png. Other formats are not supported by WhatsApp. Please click here for more WhatsApp message type details. 2. Check if the file size is too large: if it is too ...

• Why is the image message cannot be displayed with caption on Facebook?

  Image message with Caption is only available for WhatsApp. Please change to other message types for Facebook (i.e.send text + image), you could refer to the documentation here for more details.

• It takes quite a long time to upload an image. How do I upload it faster?

  You can upload your image to the Facebook server or WhatsApp Client by using the Attachment ID or Media ID. Upload the image by selecting Attachment ID Uploader on the top right corner of the bot builder.        Upload the image to the designated ...

• How can I get the file/ image URL from the WhatsApp media ID?

  Please refer to the API documentation to get the WhatsApp file URL by Media ID. The access token can be generated on the Stella platform. For more details, please click here.

• Where can I download the invoice?

  If you are paying by credit card, you could download the invoice and WhatsApp Invoice (if you have sent Templated message) in the Invoice of Billing section under Settings. If your account is managed by our partner, the page will show "Your billing ...