Why is my display name rejected by WhatsApp?

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• What should I do if we could not edit the display name in WhatsApp Manager?

  Please submit a ticket to contact Stella Support team to request a change of display name if you could not edit the display name in the WhatsApp Manager. For example, you have received the error:  "You have reached the limit of display name changes ...

• Where to check if my display name is approved?

  You could click the "View" to check if the display name is approved in the WhatsApp Manager.   If the display name is approved, your number is ready to connect in Stella.

• Why is my WhatsApp template being rejected?

  Below are some reasons that your WhatsApp Template Message is being rejected: 1. Formatting is incorrect 2. The message template(s) contain content that violates WhatsApp’s Commerce Policy 3. The message template(s) contain content that violates ...

• Can I change the display name of the WhatsApp number?

  Yes, you could change the display name for your WhatsApp number. If your WABA is created with embedded signup, you should be able to access the WhatsApp Manager and edit the display name of your number. If the new display name is approved, you could ...

• How to display the WhatsApp chatbot by name and not the mobile number?

  If you would like to display the WhatsApp name instead of the mobile no., you could apply for the verified WhatsApp account. Please click here for more details.