Yes, this is the "Get Started" or "Chat Now" is the first trigger point of the webchat, the user will click the button to kick start the conversation with the chatbot.
Payload is used for users to make button clicks. You can name your payload in any way you want, just note that the payload name is case-sensitive. The payload name also must match the payload set in the responses in order to trigger that particular ...
Yes, you could now customize the payload of the get started button for your webchat in the Webchat channel. The default payload will be GET_STARTED if no payload is added.
You use the Reconnect button to connect to the WABA number again with a verification code if you change the display name and the new display name has been approved. Please click here to see more details about Check Approval Status.
You may follow the steps below to fix your issue: Type the text again. Head to "Members" on the top bar. Filter by channel and find the affected user. Click on "Details" and see which node the member is in. Repeat Step 1 until you see the second type ...