Why the sample WhatsApp Template Messages are not able to be deleted in Stella?

This is expected behavior where the sample template message of Embedded Signup cannot be deleted.

• Related Articles

• Can we send out custom template in sandbox?

  Yes, you could create and send out a custom template (not the sample template provided by WhatsApp) with a sandbox number. In order to send Templated Messages on WhatsApp, you must first submit the message content to the WhatsApp team for approval on ...

• Why does it say I have reached the limit even though I haven't sent 1K template messages today?

  This is because WhatsApp uses 24 hours of incoming and outgoing messages to calculate the limit, so the number of messages that can be sent will be different for each time period. It does not reset at a certain time of the day.

• Will WhatsApp send back incoming messages during that downtime after we restart the WABA docker after few hours?

  Yes, if WhatsApp isn't able to deliver messages during the downtime, they would retry as soon as they reconnect to WhatsApp servers.

• How to send template messages on Stella with Push Panel?

  Before getting started, please make sure you have completed the Message Template Submission, otherwise, you will not be able to select your existing message templates. After that, head to Push Panel and create your push content. You can also refer to ...

• Why is my WhatsApp template being rejected?

  Below are some reasons that your WhatsApp Template Message is being rejected: 1. Formatting is incorrect 2. The message template(s) contain content that violates WhatsApp’s Commerce Policy 3. The message template(s) contain content that violates ...