Why there is no invoice for deposit top up in invoice page?

The WhatsApp deposit top-up will not be displayed on the invoice page, you will receive a receipt in your billing email .

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• Which fee will be the auto top up and manual top up used in?

  All deposit top up will be used to pay the WhatsApp invoice for sending WhatsApp template messages. ​

• Where can I download the invoice?

  If you are paying by credit card, you could download the invoice and WhatsApp Invoice (if you have sent Templated message) in the Invoice of Billing section under Settings. If your account is managed by our partner, the page will show "Your billing ...

• Why I cannot match the charged amount of credit card with the WhatsApp invoice?

  It is because the billing system will deduct the balance added in WhatsApp deposit before, and then charge the remaining amount with the credit card. Therefore the charged amount of credit card may not be matched with the WhatsApp invoice.

• When will the WhatsApp Deposit be reflected in Billing?

  The billing page is not updated in real time, it will be updated at the end of the month with the fee of the WhatsApp Template Message sent (WHATSAPP PUSH).

• How to create a Facebook Page for testing my chatbot?

  To create a Facebook Page for testing my chatbot: Go to facebook.com/pages/create. Click to choose a Category. Fill out the required information. Click Create Page. 5. After creating a Facebook testing page, you could follow the guide here to connect ...