Templated Messages Message Templates are message formats for common reusable messages a business may want to send. Businesses must use Message Templates to send notifications to customers. This allows a business to send just the template identifier ...
WhatsApp Deposit Top-up Settings If you would like to send template messages, please add a deposit to your account. To check the price of the template message, please refer here. 1. Go to Settings and select Subscription in Billing 2. Click Top-up ...
When WhatsApp users do not initiate a message or it has been over the 24 hours window, businesses can only send approved template messages to users (via Stella push panel or Stella API). The costs vary by country. For text messages, you can only can ...
There will be no template message charge if the template is used in the chatbot flow, as the message is sent within a 24-hour window (initiated by the user).
No, you could only include 1 image or media in a WhatsApp template. Please either use a Media ID or URL to send a media, no need to fill in both fields. Please refer to our documentation here on how to submit a WhatsApp template message.