How to use Template Message & Pin Message Extension
Template Message Extension
Other than using bot commands to send template messages, Stella Inbox provides selecting
template messages using message extension in Teams also. Message extension allows users to search template
messages created on Stella / Woztell Bot Platform. For users who wish to use a large number of template
messages, the message extension allows them to quickly find the message they need instead of searching through
the carousels to find the correct button for the message.
Send Template using Message Extension
Click the extension on message bar. A panel will be popped up, search the template you need by using the
search bar.
Choose the template you need to add the template variables setting card into your message text area.
Add Template Variables Setting Card in Text Area.
Send the message out, and you will see the card in the conversation .
Set necessary variables required, then send the message.
Template Variables Setting Card in Conversation.
Send Template
Pin Message Extension
Pinning Stella Inbox Template Message Extension to message bar let users find the extension more easily. To
pin it to message bar, first click β...β on the message bar to find Stella Inbox extension.
Right click Stella Inbox and choose βPinβ.
Then you can see the extension is added to message bar.
Pin Extension
Pinned Extension
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