How to send Template Message

How to send Template Message

Send Pre-written Template Message 

Nodes in bot trees built on Stella / Woztell Bot Platform can be used as template messages. This command allows users to access the nodes of trees set to be template trees in configuration, and send them to clients. 

This is a messaging thread command. 

Command

Call Stella Inbox in Teams by mentioning it. Select #Send_Template_Message command in Teams for the command or type the command directly.
@Stella Inbox #Send_Template_Message

Result

Stella Inbox will return a list of nodes to the thread using adaptive cards. Choose the template to be sent. If the node used does not contain description, the template will be sent directly.



Select your desire Template Message Card and click on send-



Send Template Message Result - Teams



Send Template Message Result - WhatsApp





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