What do I do with the "You are not authorized to read this content." message in Stella?

If a team member is not authorized to read the page, it will show the message: "You are not authorized to read this content."

Please refer to the Team Members List in Settings and contact the Admin or App Owner to request for authorization in the roles. All roles in Stella are able to view the Team Members List.

You could submit a ticket to Stella Support if there are no Admin or App Owner roles assigned.

Please refer to the access control documentation here for more details.

• Related Articles

• What is the difference of message status (sent /delivered /read)?

  sent Message sent by your business was received by the server. delivered Message sent by your business was delivered to the user's device. read Message sent by your business was read by the user. read notifications will only be available for those ...

• Can we know the Sent/ Delivered / Read time of the mesages?

  Yes, you can find the message Sent/ Delivered / Read times when you put your mouse over the time in the conversation history.  Please note that there will be no read time available if the user does not enable the read status in their platform (i.e. ...

• We noticed that for some messages we receive the WhatsApp Status Webhook (Sent, Delivered, Read) but for some others we receive only (Sent, Read) . Do you know why this happens?

  This is an expected behaviour of WhatsApp, for a status to be read, it must have been delivered. In some scenarios, such as when a user is in the chat screen and a message arrives, the message is delivered and read almost simultaneously. In this or ...

• How to send a push message with variables? (i.e. order number)

  You could send the push via Stella API, so you could include the customer details (i.e.order number) in the template message from your database. You could also refer to the documentation here on how to Apply Stella API to Chatbot 1. Please use the ...

• What is a template message?

  Templated Messages Message Templates are message formats for common reusable messages a business may want to send. Businesses must use Message Templates to send notifications to customers. This allows a business to send just the template identifier ...