What is a proxy tree and template tree?
When you are managing many chatbots across channels and you wish to execute the same conversational experience with a degree of customisation per page, you could consider to build a Template Tree as a master for rapid adaptation on different pages. A Proxy Tree will be built for each page and you can configure the variables with config map for different scenarios and the chatbot flow will be exactly the same as the one in Template Tree.
Please click here for more detail on the usage of Template and Proxy Tree.
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