What is Members?

What is Members?

Members is the section where you can find the profile of all the subscribers to your chatbots. Anybody who has talked to your chatbot will be displayed here in list view. You can look at their tags and detailed conversation histories here. 



 

Please click here for more details on Members.





 

On your left, there is a section for you to filter out specific groups of members by Creation Date, Last Active Date, Channel, External ID, Name, Gender, Locale, or Tags.

 

The most common one is filtering by channels: select your filter option and you will see the member details automatically refreshed on your right.

 

Apart from the basic filter, you can also scroll to the bottom and use the custom filter.



 

By using MongoDB Compass, you can enter your customized criteria, then search and sort any type of object in the member profile. You can also apply the basic filter and the custom filter simultaneously. For example, the custom filter allows you to filter by the information stored in Meta or tempData.

 


Please click here for more details on Advanced Standard Procedures.



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    • Can we filter the list of member in Member? (i.e. by name/channel/tag)

      Yes, you can click the filter icon on the left. You can filter out specific groups of members by: Creation Date, Last Active Date, Channel, External ID, Name, Gender, Locale, or Tags. Please check the  reference documentation for more details.

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      Head to "Member" and filter the list of members. You can also filter by member tag if needed. Then, click the "Export" button to export the list as a .CSV file.

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      Yes, Stella now supports user search members with OTN Tag and Notification Tag in the member fileter.

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      If you already have an existing member list from another source, you can import these members (in .csv format) to Stella. For more details, please refer to the guide here. Please save the file as CSV UTF-8 to display Chinese Characters. You could ...

    • Can we search members in the priority group?

      Yes, Stella now supports users search members in the priority group by member external ID or name and search a priority group by the priority group name.