Set-up and Installation
Create Live chat ticketing channel
Ticketing System The ticketing system controls part of the live chat session assignment policy and live chat session handling policy. This affects the privacy level of ticket handling, and also the customer service flows as well. Common Live Chat: ...
Dashboard setup
The dashboard setup connects the dashboard with Stella and integrates channels from Stella. After OAuth with Stella, the dashboard will require the user to perform a first-time channel integration. Dashboard Setup Call the “setup” command in MS ...
Do your first setup on MS Teams
New Setup Card New setup is done after the installation package of the bot is installed on MS Teams. For any new setup, the setup card will be sent to users upon app mounting on a team. The setup card will be sent to the “General” channel upon the ...
Create new teams and install Stella to the newly created teams
First, you have to Login into your Microsoft Teams desktop app with an admin account and password. Create a new Channel Create a new Channel click on “join or create a team” Now click on “Create team” Select “From scratch” Click on “Public” to create ...
Upload Stella Inbox on MS Teams
Upload Teams App Package to MS Teams First Login into your desktop team's app with the admin account and password and click on “Sign in” Input your Admin account and passwoard. You are now Logged in on your Microsoft Teams account. Now click on ...
Microsoft Teams inbox purchase
Microsoft Teams Purchase 1. Go to the Microsoft team website https://www.microsoft.com/en/microsoft-teams/group-chat-software and click on “Sign up for free”. 2. Enter the same email account that you used to purchase Microsoft Azure, and ...
Connect WABA on WOZTELL
Once you have created an account on WOZTELL, you can immediately start setting up your WABA. The process will only take about 10 minutes and you will be good to go! WABA Setup Here are the procedures to complete your Whats App Business API channel: ...
Microsoft Azure Purchase and subscribing to teams inbox solution (SAAS)
Here's the process to subscribe to the 'Stella Teams Inbox Solution' from Azure Marketplace. Go to Microsoft Azure Platform: https://azure.microsoft.com/en-us/ and signup for Microsoft Azure, click on “Try Azure for free”. Then click on “Start free”. ...
Verify Your Business in Business Manager
You can start the business verification process in Business Manager by going to Security Center. In Security Center, you can see your business verification status. You may also be required to start business verification in the app dashboard if your ...