Can Stella send broadcast messages in a WhatsApp group?

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• Will WhatsApp send back incoming messages during that downtime after we restart the WABA docker after few hours?

  Yes, if WhatsApp isn't able to deliver messages during the downtime, they would retry as soon as they reconnect to WhatsApp servers.

• What should I do if receiving this error: "Message failed to send because of an unknown error"?

  It could be not enough memory and caused the server to be temporarily down. If the server is not connected in the health check, you could restart the server (after clicking Unlock) in the Stella platform, nad the Whstapp number will be back on line ...

• Can I send stickers with WhatsApp?

  Yes, you can send stickers with WhatsApp. 1. Upload a .webp sticker file via our Attachment ID uploader. Then, copy and save the media id. 2. Go to the Advanced section of a response 3. Put the below code in a Response Object: {   "type": "STICKER", ...

• I added a number of the broadcast groups, but it only displays 5 groups, is there any group limit for using the transfer function?

  Yes, there is a maximum limit of 5 buttons for Slack.

• Why couldn't my Slack channel receive the ticket?

  Please check if you completed the following steps: If you are using your own Slack app, please check if all permissions are selected in Slack. Please check if the Stella app added the Slack ticketing channel and the label in the preaction matches ...