You can set up a global node, which has a higher priority than the other nodes. (Stella adapts an inverse scale to determine the priority: as the value increases, the priority becomes lower. In other words, any nodes with a value of -1 will have a ...
User messages will appear in the Slack channel after the admin has picked the ticket. The admin can also go to the conversation history to check what the user had inputted before. You may refer to the Standard Procedure of building a Slack channel ...
We do not suggest building your web chat on our existing Stella web chat plug-in. Instead, you should build your own web chat back-end and UI, and host the web chat.
Stella Inbox is a useful application for customer service that provides you with easy and convenient functions to handle WhatsApp inquiries alongside the help of the WhatsApp chatbot. When a customer is interacting with your chatbot on WhatsApp, you ...
There are many scenarios in Facebook Messenger that require us to create an in-app web-view. One of them is an account linking with a Facebook login. Some clients rely heavily on a user's Facebook login to identify the user's account. However, since ...