I have a smartphone with the phone number assigned to WABA. Do I have to keep this device connected or online? Does WhatsApp check that the line is active? Can I switch off the device and have the Stella chatbot still work?

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• How to migrate a phone number to a different WABA?

  If you would like to use the same phone number with another WABA, you could request a phone migration to our Support team. (This only applies for migrating the phone number from another BSP to Stella) Please note we could only migrate the number to a ...

• What is the phone number limit for a WABA?

  By default, you can register 25 phone numbers per WhatsApp Business Account.

• Why is the phone number on Stella slightly different than the phone number I first registered?

  WhatsApp may automatically add country codes to numbers of certain countries. Please see the related documentation here.

• How should I choose a phone number for WhatsApp?

  You must use a valid phone number and include the country and area code. The phone number must be able to receive calls or SMS for account verification. There are 3 types of eligible phone numbers: - Landlines - Cell phones – can be used as long as ...

• Can we still use this number to call?

  Yes, you can still use the connected WhatsApp number to make phone calls.