I have accidentally clicked Deploy in WABA Setup. Can I revert the payment and the set up process?

I have accidentally clicked Deploy in WABA Setup. Can I revert the payment and the set up process?

You can only end the subscription after the current month ends. The process will be entirely automatic and immediate.
Once deployed, your credit card will have been already charged and the server will have been activated.

If you have further questions, please email support at support@sanuker.com or submit a ticket here.
    • Related Articles

    • Is there any setup fee for WhatsApp Business API?

      No, we do not have any setup fees for WhatsApp Business API (WABA). However, WhatsApp requires to have a dedicated server for each WABA number, in this case, we will charge the monthly subscription fee (i.e. US$99) once you have completed the WABA ...
    • How to migrate a phone number to a different WABA?

      If you would like to use the same phone number with another WABA, you could request a phone migration to our Support team. (This only applies for migrating the phone number from another BSP to Stella) Please note we could only migrate the number to a ...
    • Can we change the connected WABA number?

      Yes, you can click "Reset" to you restart the embedded signup flow of your WhatsApp channel. The old WABA channel will be archived and a new WABA channel will be created after reset. You could then click "Start WABA Setup" to start the WABA set up ...
    • I have inputted the wrong number accidentally for WABA setup. What should I do?

      Please proceed with the rest of the procedure until you see "Pending Phone Number Approval" in the channel. Then, notify our support team (support@stellabot.com) and we will help you with the number resubmission. Please see the related documentation ...
    • How to set up WhatsApp Business Account (WABA) with Stella?

      Once you have subscribed to our reserved plan or a WhatsApp channel, you can connect your WABA on our Stella Chatbot Builder. You could start the WABA setup in Channels. Please refer to the guide here for connecting WABA with Stella and here for more ...