I have inputted the wrong number accidentally for WABA setup. What should I do?

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• Is there any setup fee for WhatsApp Business API?

  No, we do not have any setup fees for WhatsApp Business API (WABA). However, WhatsApp requires to have a dedicated server for each WABA number, in this case, we will charge the monthly subscription fee (i.e. US$99) once you have completed the WABA ...

• How to migrate a phone number to a different WABA?

  If you would like to use the same phone number with another WABA, you could request a phone migration to our Support team. (This only applies for migrating the phone number from another BSP to Stella) Please note we could only migrate the number to a ...

• Can we change the connected WABA number?

  Yes, you can click "Reset" to you restart the embedded signup flow of your WhatsApp channel. The old WABA channel will be archived and a new WABA channel will be created after reset. You could then click "Start WABA Setup" to start the WABA set up ...

• I have a smartphone with the phone number assigned to WABA. Do I have to keep this device connected or online? Does WhatsApp check that the line is active? Can I switch off the device and have the Stella chatbot still work?

  If you have registered a phone number with WABA (WhatsApp Business API) in Stella, there is no need for the use of a device as there is no interface for WABA. Also, if you have registered a phone number with WABA. that number could not be used on any ...

• Can we reuse the phone number previously submitted to WABA for our personal WhatsApp or WhatsApp business account?

  Yes, please find the process of offboarding a phone number: If the number is registered with the embedded signup: 1. Head to the WhatsApp Business Account in Facebook Business Settings Page  2. Select the WhatsApp account that is tied to the phone ...