What can I do if I have error display on Chinese characters for the imported members?

The error could be caused by you have saved Chinese characters directly in a csv file.

Please save the csv file as CSV UTF-8 to display Chinese Characters and import the file to Stella again.

You could also use Google sheet to export the .csv file in UTF-8 format.

1. Open your Sheets file.
2. Click the File tab.
3. Choose Download.
4. Select the Comma-separated values (CSV) option.
   

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