What message types are supported in Instagram?

Please see the List of Supported Messages on Instagram below.

• Related Articles

• Why some response type (i.e.list) in IG is not working?

  The list response is not supported in Instagram.  Please note different messaging platform supports different types of messages, you could refer to the Instagram documentation here for all supported response type.

• Why the "quick replied" response on IG message can only shows on mobile app instead of web?

  Currently, certain features are only supported in the Instagram app, but are not available on desktop, Quick Replies is not available on desktop now. Please find the Facebook documentation about IG quick replies here.

• What can I send to users when they mention us in their Instagram story?

  You may only send 1 response to user for each story mention reply. ​ The supported response types are: Text only Text with Quick Replies Image only Sticker

• Why couldn't I receive my image response in WhatsApp?

  1. Check the image type: the image must be a valid image file format, such as .jpeg and .png. Other formats are not supported by WhatsApp. Please click here for more WhatsApp message type details. 2. Check if the file size is too large: if it is too ...

• I have set more than one response in my comment reply. But I can't receive all the responses in my inbox. Why is that?

  You may only send 1 response to the user's inbox for each Facebook comment reply chatbot flow. The supported response types include:  "Private Reply" "Quick Replies" "Text" "Button" "Carousel" "Media" "Image" "Audio" "Video" "File" Please refer to ...