What should I do if receiving this error: The operation exceeded the time limit. Please narrow your search filter.

It is because there is too much data for the filtering. Please select a shorter date range with the Last Modification Date (Default is 3 months) to narrow your search filter.

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• Can we search a channel?

  Yes, Stella now supports users filter channels by platform type and search a channel by the channel name or description on the Channels page. 1.  Filter channels by platform type 2. Search a channel by the channel name or description

• Can we filter the list of member in Member? (i.e. by name/channel/tag)

  Yes, you can click the filter icon on the left. You can filter out specific groups of members by: Creation Date, Last Active Date, Channel, External ID, Name, Gender, Locale, or Tags. Please check the  reference documentation for more details.

• How to check the error with the logs?

  In Stella, users can check the chatbot performance on a backend level in Logs. All the information including error and warning can be displayed, which allows user to view and search for while debugging their chatbot. Please refer to the documentation ...

• What should I do if receiving this error: The image file format (application/octet-stream) is not supported?

  The image URL format you are using is not supported, therefore WhatsApp could not load and send the image to users from the URL. Please only use a valid image URL with HTTP/HTTP.

• What is Members?

  Members is the section where you can find the profile of all the subscribers to your chatbots. Anybody who has talked to your chatbot will be displayed here in list view. You can look at their tags and detailed conversation histories here.    Please ...