Why the Log-out function is not working in web chat?

For the logout button, please note it is only available for the Facebook platform and it is only working if you have used the account linking function with the login button before.

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• How can I set up the persistent menu?

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• Can I customize a web chat based on the Stella Web Chat plug-in?

  We do not suggest building your web chat on our existing Stella web chat plug-in. Instead, you should build your own web chat back-end and UI, and host the web chat.