Team Members
Might we remove the admin account ?
You could not demote or edit other admin if your role is admin. Only App Owner able to assign and edit any roles. Please contact the support team to help if there is no App Owner in your organization. You could refer to the access control ...
Can I make chatrooms with different clients available to specific teammate(s) only?
Please note that you are not chatting with users through Stella directly, you will have to connect with other applications (eg. Slack) to create a live chat chatroom with users. You may customise the applications' chatroom settings manually to be ...
Are there any limitations on the number of teammates I can have?
No, there are no limitations on the number of teammates on Stella. Stella supports login with multiple user accounts and you can invite new members at Team Members in Settings.
What do I do with the "You are not authorized to read this content." message in Stella?
If a team member is not authorized to read the page, it will show the message: "You are not authorized to read this content." Please refer to the Team Members List in Settings and contact the Admin or App Owner to request for authorization in the ...
What are the access right control or team member roles in Stella?
Role-based Access Control is a multi-level access right control system in Stella that provides enterprises with a fine-tuned permission system. If you plan to assign a number of team members to work on Stella, the access control system is useful for ...
How to add a new Member to my App?
You may head to the 'Team members invitation' section of this link to invite other members to Stella. After inputting the email address, please ask the invited member to check the email for Stella's account registration. For more details, please ...
Why can't I verify my Stella account with my email?
There are a few possible reasons causing this issue: 1. You have entered the wrong email address. 2. You are in a different Stella build (Standard/Next/Staging.v2) 3. You are logged into another Stella Account when you click the verification link. 4. ...