Import/Export
How to import .csv file to excel?
1. Open a new Excel document and navigate to the Data tab. 2. Click “From Text”. 3. Select the CSV file you wish to open. 4. From the newly-opened window, choose “Delimited”. And select the file origin as “UTF-8”. Then click “Next”. 5. Check the box ...
How to import members to Stella?
If you already have an existing member list from another source, you can import these members (in .csv format) to Stella. For more details, please refer to the guide here. Please save the file as CSV UTF-8 to display Chinese Characters. You could ...
Can we filter the list of member in Member? (i.e. by name/channel/tag)
Yes, you can click the filter icon on the left. You can filter out specific groups of members by: Creation Date, Last Active Date, Channel, External ID, Name, Gender, Locale, or Tags. Please check the reference documentation for more details.
There are some rows with neither external ID or last name in the exported the member list. Why is that?
If the user does not have an "external id" or "last name", it means that the user has only left comments on a Facebook post and they did not interact with the chatbot. Once the user has interacted with the chatbot, the user’s last name and external ...
How do I export the member list?
Head to "Member" and filter the list of members. You can also filter by member tag if needed. Then, click the "Export" button to export the list as a .CSV file.