For the WABA Application, do I need to answer the question "Where would you wish to deploy your WhatsApp Server to?"
Yes. For example, please select Singapore for South East Asia users.
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Could we restart the WhatsApp server by ourselves?
Yes, the restart WhatsApp server option is only available in build.stellabot.com and will apply to the API path with "waserver". When your WABA has error #1011: Server not ready, #1014: Internal error or unable to send/receive message even though the ...
Can we change another location of a deployed server?
Yes, you can click "Reset" to you restart the embedded signup flow of your WhatsApp channel. The old WABA channel will be archived and a new WABA channel will be created after reset. You could then click "Start WABA Setup" to start the WABA set up ...
How to migrate a phone number to a different WABA?
If you would like to use the same phone number with another WABA, you could request a phone migration to our Support team. (This only applies for migrating the phone number from another BSP to Stella) Please note we could only migrate the number to a ...
Is there any setup fee for WhatsApp Business API?
No, we do not have any setup fees for WhatsApp Business API (WABA). However, WhatsApp requires to have a dedicated server for each WABA number, in this case, we will charge the monthly subscription fee (i.e. US$99) once you have completed the WABA ...
Can we reuse the phone number previously submitted to WABA for our personal WhatsApp or WhatsApp business account?
Yes, please find the process of offboarding a phone number: If the number is registered with the embedded signup: 1. Head to the WhatsApp Business Account in Facebook Business Settings Page 2. Select the WhatsApp account that is tied to the phone ...