How to open the webchat window automatically?
You could add the defaultOpen option in the body script to open the webchat. Please refer to the following Radiate.js documentation to create different interactions between your web and the webchat.
Please refer to the documentation here for more details.
Related Articles
Will the 24-hour standard messaging window re-open when a Page sends the opt-in follow-up message?
The 24-hour standard messaging window will only open if the user interacts with the opt-in message. This behavior is consistent with interactions with other elements in the Messenger experience.Where can we edit the Webchat menu bar at below?
You could update the persistent menu for webchat in the webchat platform page. Please refer to the persistent menu documentation for more details.For the icon of webchat, may I know if it is possible to make it bigger?
You could add the below style tag in your webpage <head> and update the webchat icon scale highlighted in green: <style type="text/css"> #__radiate-webchat-button { transform: scale(1.1); transform-origin: bottom; } </style>Does web chat support wrapping text automatically on a small screen?
No, currently the display would not wrap text automatically when showing on a small screen for webchat because we could scroll the screen to see the remaining part of the response.Can we customize the start button for webchat?
Yes, you could now customize the payload of the get started button for your webchat in the Webchat channel. The default payload will be GET_STARTED if no payload is added.