Why does my number keep having a low quality status?

This is because WhatsApp allows users to report spam or even block the WhatsApp number. When users do so, it will affect the quality of your number.

To improve the quality rating, please only send messages compiling with WhatsApp policy, or reduce the volume of push messages sent to prevent users from thinking of it as spam.

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• Where can I check the details of low quality rating?

  1.  You could check the quality rating and Insights of the phone number in the WhatsApp Manager of FB business at https://business.facebook.com/settings/whatsapp-business-accounts/ 2, Click the Settings of the phone number and go to Insights  3. You ...

• What does the flagged status mean?

  A flagged status occurs when the quality rating reaches a low state. Businesses cannot upgrade messaging limit tiers while in the Flagged status. If the message quality improves to a high or medium state and maintains this for 7 days, your status ...

• Where can we check the platform status?

  You could access the Official Status Page of Facebook, WhatsApp Business API and Slack in the Channels by clicking the health status label next to the platform type.  You could also check the Official Status Page by following these links: ...

• What happened if the number is not a WhatsApp user?

  You will receive a "The phone number is invalid" error after you have sent a push if the number is not a WhatsApp user. You could check the error details when you click Inspect in the push result. A report could be exported with more details You will ...

• My WhatsApp chatbot suddenly has no response, where can I check the Health Status of the WhatsApp Client?

  You can check the Health Status for your WhatsApp server in the Platform section of the Channel. Please contact Support if it is disconnected.