What is this new system message in my WhatsApp chats ? “This business works with other companies to manage this chat.”

Please note this is a new update from WhatsApp, so users will know this business is choosing Facebook or another company to help them manage and store their messages.

For more details, please refer to the WhatsApp official documentation at https://faq.whatsapp.com/general/chats/about-chatting-with-businesses/

• Related Articles

• What is Quality Based Message (QBM)?

  In September 2021, WhatsApp has globally launched the Quality Based Message, and let businesses engage their customers in full-funnel conversations via WhatsApp Business API. New types of messages including product recommendations, back-in-stock ...

• What is a template message?

  Templated Messages Message Templates are message formats for common reusable messages a business may want to send. Businesses must use Message Templates to send notifications to customers. This allows a business to send just the template identifier ...

• Where can I create new Facebook Business Manager?

  There are 2 methods to create a new Facebook Business Manager. 1. You could create a Business Manager in Facebook business at https://business.facebook.com/overview. Please refer to the Facebook documentation for more Business Manager details. 2. Use ...

• What is the difference of message status (sent /delivered /read)?

  sent Message sent by your business was received by the server. delivered Message sent by your business was delivered to the user's device. read Message sent by your business was read by the user. read notifications will only be available for those ...

• Do I need to create a new template message for the second WhatsApp channel?

  If you are adding a new WhatsApp channel with the same WABA, you don't have to submit the template message again as all submitted template messages can be shared within a WABA account. If you are using a new WABA for the new WhatsApp channel, then ...